Terms & Conditions

1. Booking confirmation

All transfer bookings are subject to availability and are confirmed only after the customer receives a booking confirmation email from RidePickups.

Customers are responsible for providing accurate pickup details, passenger information, contact details and flight information where applicable.

2. Prices & payments

RidePickups operates with fixed transfer pricing shown before confirmation whenever possible. Prices may vary depending on:

• Pickup and drop-off location
• Vehicle category
• Distance and travel duration
• Late-night or holiday surcharges
• Special requests or waiting time

3. Airport pickup & flight delays

For Schiphol Airport transfers, RidePickups may monitor flight arrival information to adjust pickup times in case of delays.

Free waiting time may be included depending on the booking type. Extended delays or major schedule changes may require rescheduling.

4. Cancellation policy

Customers may cancel their booking according to the cancellation conditions shown during booking or confirmation.

• Free cancellation may be available up to 24 hours before pickup
• Late cancellations may incur partial or full charges
• No-shows are non-refundable

5. Passenger responsibilities

Passengers must behave respectfully toward drivers and vehicles during the journey.

• Seat belts must be worn where required
• Smoking is not permitted inside vehicles
• Passengers are responsible for personal belongings
• Dangerous or illegal items are prohibited

6. Delays & liability

RidePickups is not liable for delays caused by traffic, weather conditions, road closures, airport operations or circumstances beyond reasonable control.

While every effort is made to ensure punctual service, estimated travel times are not guaranteed.

7. Privacy

Customer information submitted during booking is used solely for transfer management, customer communication and service improvement.

RidePickups does not sell customer personal data to third parties.

8. Changes to these terms

RidePickups reserves the right to update or modify these Terms & Conditions at any time without prior notice.